Cookies

Edition: May 2018

How we use cookies

What are cookies?

We do use cookies on our website to enhance your user experience with us.  A cookie is a small text file containing small amounts of information, relating to your web journey and behaviour. It is stored in your web browser and enables us to personalise your experience the next time you visit our site.

Cookies are extremely useful as they can quicken up the web journey for you and can also allow a website to recognise a user’s device,

By using the Christian Guild platform, you are agreeing to our privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the ‘Managing your cookies’ section for details on how to adjust your settings.

Why does Christian Guild use cookies?

We use this information to improve our platform to offer the best experience for you, our guests. Our platform also employs cookies and similar technologies placed by our carefully selected third-party partners.

Types of cookies

Cookies are available in two different formats:

Some cookies are essential to your web journey to enable to you to access secure parts of the website. This would include making an online booking, taking an e-payment or an online enquiry.  Without cookies, you would be unable to do these purchases online.

Analytical tracking cookies to allow us to improve your experience

Our tracking cookies collect information anonymously about how you browse and use our website, what pages you visit, how you entered the site and where you left it.  This data is anonymous and not specific to you yet helps us to make improvements to your web experience by identifying pages where more visitors may be exiting the website or where visitors may be struggling to find necessary information. 

Marketing cookies to measure performance

Our marketing cookies allow us to measure the effectiveness of our online marketing campaigns, for example our email marketing.  They collect data anonymously of general visit patterns and trends to understand the likes and dislikes of our consumers.  They are also used to target you with relevant information specific to your browser activity and which pages you visit on the website.

Definitions of cookies

Session cookies:

These cookies only last for the duration of your visit to our platform. We use session cookies to help improve your experience with us and to support key activities that you want to undertake on our platform. An example of this is in our platform booking summary, where session cookies are used to retain the detail of rooms you have chosen to book until you are ready to complete the full booking. These cookies are administered by us and none of your data is stored or retained after you have left our platform.

Persistent cookies:

These cookies are uploaded onto your computer/device and remain in place until they expire or you choose to delete them. These cookies are used for instance to measure your engagement with our platform. They allow us to change and develop our platform to improve your experience with us. We may use this data to send you content around areas of interest to you. Our marketing cookies also allow you to participate in customer surveys, giving you a chance to provide us with feedback and allowing us to further improve your online experience.

Do I have to accept cookies?

To make full use of the Christian Guild platform experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the platform.

If you choose not to allow cookies you will still be able to browse the platform but your experience will not be as beneficial as if you have cookies enabled. Without persistent cookies (see definition above) you will not be able to book a Christian Guild room or manage any existing bookings as cookies are required for these processes to be completed.

The main benefit of accepting cookies is that they allow us to improve your experience at Christian Guild by remembering information about you, so we can personalise the experience.

Are cookies used on web, mobile, tablet and apps?

Yes, cookies, or other data storing devices are used on all of our digital channels (web, mobile, tablet and apps).

Managing your cookies

To make full use of the Christian Guild platform experience, cookies need to be enabled on your application; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the platform.

If you choose not to allow, or to restrict cookies, you will still be able to browse the platform but your experience will not be as beneficial as if you have cookies enabled. The main benefit of accepting cookies is that they allow us to improve your experience at Christian Guild by remembering information about you, so we can personalise the experience.

In any case, you have different options to manage the cookies on your computer or device. You can change your application settings to prevent cookies from being accepted, or, depending on which application you are using, you might be able to receive an alert when a platform is trying to place one on your computer or device.

Your application’s ‘help’ menu should tell you how to block cookies or change your cookie settings. How you adjust your application will depend on the application you are using.

You can delete/restrict cookies stored in your computer or device by using a function in your application. Whilst this does not mean you won’t receive cookies in the future, it gives you freedom to delete/restrict your cookies after you have been online. This function is often known as ‘clearing cookies’.

Clearing your cookies on one application of one computer or device does not automatically clear them on another. You need to clear all applications on all channels independently.

If you would like any further information, we recommend the following source:* https://ico.org.uk/

 

*Christian Guild is not responsible for the content of external platforms. This link will open in a new window.


Special Offers

See All Special Offers

Sign Up for Emails

If you would like to sign up to receive emails about our hotels, breaks and other holiday offerings, please enter your email address in our Marketing Preferences form.

You can also opt-in to an array of other specific email interest options. Your subscriptions can be edited at any time by clicking the link at the bottom of each email we send you.